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Frequently Asked Questions

I have found an entry on the online catalogue and now I want to visit the Cadbury Research Library to see the item. What is the procedure?
For more information about our opening hours, access arrangements, readers' tickets etc please go to the Cadbury Research Library web site.

I have found a record which I would like to see but cannot visit. May I order a copy?
Provided that the material is suitable for copying, you can order copies through our reprographics service.

Why can’t I find what I'm looking for?
If you want to search for an exact phrase (so the words appear adjacent to each other in the text), e.g. John Smith, enter the text with double quotation marks, thus "John Smith".

Searching the database will only find the exact words used in the catalogue, so if you haven't found what you wanted it's often best to try other related terms.

People's names and place names may also vary in spelling and so you may need to try searching for alternative spellings in order to find all relevant records. When making a personal name search, you are advised to search only on surname.

You can also search for part of a word followed, or preceded, by a 'wildcard' asterisk to broaden your search: e.g. Indi* will retrieve records which include the words India, Indian, Indies.

Although new catalogues are added on a regular basis to this archive catalogue, information about some of our collections is not yet available online. For more comprehensive information about our holdings, please see the summary guide to our collections on our web pages or contact us by email

Why can’t I see images of the documents in the catalogue?
The catalogue contains written descriptions of the documents in our archive and not digitised images from the collection (except in a few instances). However we do have a Flickr website where you can see digitised images of archives and books held at the Cadbury Research Library.

How do I sort the records in the 'search results' hitlist?
By default, records are presented in Finding Number order but you can sort the list of results according to the field of your choice by clicking on the column heading.

How can I find out more information about an entry displayed in the 'search results' hitlist?
To view a full record description, click on the Finding Number for the entry you require. If you then want to browse the record in its hierarchical context (i.e. how it relates to other records in the collection), click on Finding Number again. Use the back button on your browser to return to the search results overview.

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